Privacy Policy
Last updated: October 6, 2025
Crust & Ember Pizzeria (we, our, us) operates the website at bramblecommons.sbs and provides delicious pizza and related services to customers in United Kingdom and beyond. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our site. By using our services, you agree to the practices described in this policy.
Information we collect
We may collect the following categories of information:
- Identity data: name, user name, and other identifiers you provide when you create an account or place an order.
- Contact data: email address, phone number, postal address (including 10 Downing Street, London, SW1A 2AA).
- Order data: details of orders, preferences, and payment information necessary to process transactions.
- Technical data: device information, browser type, IP address, and site activity to ensure security and improve services.
How we use your information
We process your data to:
- Process orders and deliver products to you, including handling payments in £.
- Communicate about orders, promotions, and updates related to Crust & Ember Pizzeria services.
- Improve our website, personalize experience, and analyze site usage.
- Protect the security and integrity of our services and comply with legal obligations.
Legal basis for processing
We rely on legitimate interests to operate, improve, and promote our services, and on consent where required by applicable laws. If you are a resident of a jurisdiction with data protection rights, you may withdraw consent at any time where it applies.
Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and remember your preferences. You can control cookies through your browser settings; disabling cookies may affect your ability to use certain features of our site.
Sharing and disclosure
We may share your information with:
- Service providers who assist with order processing, payments, and delivery.
- Authorized partners for promotional campaigns, subject to your preferences and applicable laws.
- Law enforcement or regulatory authorities when required by law or to protect our rights.
Data retention and security
We retain your information for as long as necessary to fulfill the purposes described in this policy, to provide services, and to comply with legal obligations. We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and you should take steps to protect your account credentials.
Your rights
You may request access to, correction of, or deletion of your personal information. You may also object to or restrict processing, or request data portability where applicable. To exercise these rights, contact us using the information below. We will respond in accordance with applicable laws.
International transfers
Some of our service providers may be located outside your home country. If so, we will take appropriate safeguards to ensure your data is protected in accordance with this policy and legal requirements.
Children's privacy
Our services are not directed to children under the age of 16. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take steps to delete the information as soon as possible.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on bramblecommons.sbs and revise the Last updated date. Continuous use of our services after changes constitutes acceptance of the updated policy.
How to contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at +44 20 7946 0000 or through the contact form on our site: bramblecommons.sbs. Please include your name and a detailed description of your request or concern.
Data controller
The data controller responsible for your personal information is Crust & Ember Pizzeria located in London, United Kingdom, with postal code SW1A 2AA and address 10 Downing Street.
Your privacy is important to us, and we are committed to handling your information with care and transparency in our mission to bring authentic pizza experiences to your table.